Here is a recent sample of the feedback we regularly receive:
July 2011
I was very impressed by the extreme courtesy and professionalism from the initial contact to the job completion. Making arrangements for Mr. Handyman services was a very friendly and comfortable experience. The service man was on time, prepared and rendered a very fine job from start to cleanup. The services were provided with expert skill and pleasant disposition. I would recommend Mr. Handyman with complete confidence.
Craig in West Chester
Very prompt and knowledgeable. No time is wasted.
Judy in Exton
There is no delay in scheduling a job. I can call and someone is available in the next few days. The employees are courteous, neat and efficient. It is a great service that I would recommend to anyone and I have no hesitation in using this service. No job is too small or too big.
Phyllis in West Chester
Can do virtually anything! Lots of little "odd" jobs that would take up weekends can be completed professionally in a few hours.
Elaine in Phoenixville
June, 2011
We had a situation where we did not know if the problem was electrical or a broken garbage disposal. Your handyman was able to diagnose and repair anything, saving us from wasting money on the wrong problem. Our repairman was also very cost conscious, making sure we made the most out of his visit.
Alan in St. David’s
Since I have a renter, I feel that your company worked with me and the tenant, and when the tenant requested something above and beyond what was needed; Mr. Handyman was on the side of the owner.
Gail in Coatesville
Job well done by people that you are glad to have in your home.
Kevin in Downingtown
You were courteous and competent. Every one else tried to sell me a new door, but your tech just said "no problem" and fixed it like new.
Tim in Glen Mills
This was our second year having your service man come out to our house and do some work... he was on time, professional, very kind, patient with my three year old son, could fix ANYTHING (and was honest about things that he could not fix or did not need fixing) and he was quick.... I loved how easy it was to set up the appointment, how sweet the CSR is on the phone and how incredibly professional she was when she had to reschedule my work due to weather conditions. We tell our friends about Mr. Handyman ALL THE TIME!! Keep it up, guys!
Bonnie in West Chester
From my first call to the office I was pleased with the people I spoke with about my needs and the manner in which they set me up with competent help to handle the jobs I needed done in my home. I am just as pleased after many visits. I have recommended Mr.Handyman a few times and each has repeatedly had the service more than once in their homes. Each of my daughters avails themselves of the services and are very pleased, both with the completion of the jobs and the prices. We all will continue to call Mr. Handyman.
Elizabeth in Exton
Everything. Rather than wait for a handyman to return your calls, Mr. Handyman's phone is promptly answered and an appointment is scheduled. Mr. Handyman arrives at the promised time and he's more than just a handyman - he's a knowledgeable contractor. The service provided by Mr. Handyman of the Western Main Line is simply top-notch and I recommend it highly! If you're a homeowner like me who's not handy, you'll love Mr. Handyman.
Sara in Newtown Square
The entire experience was outstanding. I've used many contractors before and have never seen the professionalism exhibited with Mr Handyman. The scheduling and service was spot on with no issues, it went exactly how the lady who I spoke with said it was going to go. I particularly liked how I knew the Technician’s name; he was insured and bonded even before he stepped in my home. The job was done right, on time and the cleanup was excellent.
Bill in Devon
The handyman is always on time, is extremely knowledgeable about his work and is personable. A courtesy follow-up call on the completed job shows that the company is concerned about the final product.
Alan in Thorndale
May, 2011
Have used Mr Handyman for the last 5 years, and have always been on time, professional and did the job with confidence.
Larry in West Chester
All the service personnel have been knowledgeable and pleasant. And I am always surprised by how efficiently they accomplish their work - always in less time than I expected. I know I can call and get someone scheduled in a reasonable amount of time, count on them to actually show up when scheduled, and get my entire list accomplished. I really appreciate the service you provide.
Rebecca in Berwyn
Your crew is top notch. They know what they are doing and have wonderful suggestions.
Lauren in Downingtown
You take care of the jobs my husband says he can do but never gets around to!
Dianne in Wayne
The variety of work that can be done by the technicians is wonderful. Saves me time and money not having to hire different contractors. It's one stop shopping and convenient which I love.
Lisa in Coatesville
April, 2011
Simple to schedule and the repairs were done simply and quickly.
Jonathan in Glenmoore
The quality of the service provided was A+. The technician who did the work was very polite and professional. From now on, when I receive a list of household repairs from my wife, I plan to call Mr. Handyman!
Brian in West Chester
Very professional, on time, cleaned up, it was effortless!
Karen in West Grove
March, 2011
You have so many qualified people working for Mr. Handyman. I have never been disappointed.
Joyce in Valley Forge
Their reliability, responsiveness and professionalism. I always feel better putting my clients' house problems in their hands.
Michael in Malvern
The handyman does a good job at any task and will pick up the items necessary to complete the job for you!
Shannon in Glen Mills
Promptness, courteous workers, thoroughness of work and cleanliness of work area, knowing that all my "little" jobs can be done as well as the bigger ones.
Jim in Coatesville
One person that can handle multiple jobs.
Jonathan in Phoenixville
Services are provided respectfully and in a timely fashion. No job is too big or too small.
Sherry in West Chester
February, 2011
When you call a real person answers the phone! The workers show up on time! Appointments can be made sometimes on short notice. All work is done right or they come back and fix it for free. Everything I have had done was done perfectly the first time.
Beverly in Malvern
Available at short notice and show up. And the work is done very competently.
Paul in West Chester
January, 2011
Workmen are very professional. They always arrive on schedule. Calls to inform me that workman is on his way are very helpful and give me a sense of security. No time is wasted. Workmen have tools needed for the jobs. Caliber of the work force is very good. I like the follow-ups also. Workman are very considerate of the home furnishings (booties are appreciated).
Martha in West Chester
Your scheduling staff is very welcoming and willing to work with exceptions like mine where I needed service on a property where there was a tenant. You kept in touch and got my prior approval prior to moving ahead. You also suggested another service that needs to be taken care of by another contractor.
Pat in Phoenixville
I loved that I could get any type of project completed just by putting it on the list!! Electrical, plumbing, cabinetry, drywall work, and projects that my husband didn't complete...and the technician did excellent work!
Cynthia in Glen Mills
Technicians from Mr. Handyman always know what they're doing, and they're easy to work with. The jobs they've done for us are, like the slogan says, "On time, done right." That means a lot.
Lance in Malvern
I like the wonderful customer service I receive. The technician is always on time professional and very knowledgeable about each of my products.
Joanne in Wayne
December, 2010
Actually, I have already recommended Mr. Handyman to a few of my family members and friends. I truly enjoy the services that you provide everything from your associates being on time, professional and not to mention exceptionally good at what they do. I will definitely be using your services for any future needs that I have. I would rate the overall service a 10++. Keep up the great work!! The technician is absolutely wonderful at what he does. I feel like I have my own personal Mr. Handyman and that is priceless.
Charlene in Downingtown
Arrive promptly, explain exactly what you are doing, gather any supplies needed, and the job is done efficiently and professionally within the time frame agreed upon.
Ray in Malvern
Can fix just about anything - from electrical to carpentry, from large jobs to just changing light bulbs.
Laurie in Radnor
Both customer service representatives I spoke with were pleasant, courteous, informative and even during some seemingly endless questions from me patiently provided explanations until I was satisfied. The handyman arrived on time as scheduled, reviewed the work to be performed, and completed the work performed satisfactorily and ahead of the estimated time.
Norm in Wayne
It is a good feeling to get many items on the "to do" list completed with one professional. The technician provided prompt and courteous service while completing the work professionally.
Gina in Paoli
Customers are encouraged to request references from us, and call them!
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Richard and Betsy Lee, pictured with David McKinnon (Service Brands President) and Todd Recknagel (Mr. Handyman International President), were named 2004 New Franchisee of the Year and #2 Fastest Growing New Franchisee of the Year.
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